That's a new one for me, Brad. Sorry I can't help.
You'll find that knowledgeable forum subscribers will help when the problem is stated with as much detail as might be needed to solve it; and especially when a problem statement includes credible evidence that attempts have been made to solve the problem independently. For example, describing attempted fixes.
You might try what I and others do in this situation: google for whatever error statement you get. Google's advanced search feature helps to narrow a search to web content related to others who have had similar problems and how it is solved.
good luck!
Torben
