Forum OpenACS Q&A: Response to Off-topic: Need a reliable host for IIS fast

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Posted by John Lowry on
Just after I wrote my earlier recommendation, I came across a small problem with Rackspace. I discovered that they were charging us more for our particular server than they charged new customers for the same configuration. We're on a month-to-month contract.

The difference is only about $40/month, but I had a very unpleasant discussion with the sales rep before he finally agreed to lower the price. What worries me is that if Rackspace is starting to exploit their vendor lock-in (which I find a distasteful way to treat customers), what are they going to start doing next?